Help Center

FAQ

Shipping

When will I receive my order?

What if I'm not at home when my order arrives?

Will I be charged for delivery?

Payment

What payment methods do you accept?

Why isn't Cash on Delivery a payment option to me?

Are there any hidden charges?

What should I do if my payment attempt fails?

Order Tracking & Delivery

Can I change my delivery address after I've placed my order?

Can someone else receive the order on my behalf?

When will I receive tracking details?

Return Information

How do I return my products?

I just cancelled my order. When will I receive my refund?

What is your policy on returns?

What should I do if the product delivered by you is damaged or defective?